Terms

  • Provender online operates as an online store 24/7. Customer service hours are 9am-5pm Monday to Friday (EST).
  • Orders are generally delivered or posted within 10 business working days following receipt of your order.
  • Minimum order of $175 - shipping usually included. If your order weighs more than 4.5kg you may be charged additional postage.
  • 10% discount for orders placed in the first week of the month.
  • Products cannot be shipped outside Australia.
  • If an item is out of stock, we will substitute a similar product of at least the same value unless otherwise instructed.
  • Prices are shown in Australian dollars.
  • To complete your order, payment via PayPal is required
  • Our website has been designed to provide you with as much information as possible to help you make the right selection. Please use this information and select carefully. If you need more information, you can contact us via email (jennifer@provender.com.au).